Ask about a flat viewing in Poland without fluent Polish · EVA

Landlord not replying to messages in English?

An unanswered message does not tell you whether the flat is available or why the contact has not replied. Check the listing status and preferred contact method. You can send: “Dzień dobry, pytam o ogłoszenie [numer]. Czy mieszkanie jest nadal dostępne i jak najlepiej ustalić termin oglądania?” — hello, I am asking about listing [number]. Is the flat still available, and what is the best way to arrange a viewing? If the listing asks for a call, prepare the reference and one clear question. A trusted Polish speaker or EVA can ask in Polish, but cannot guarantee a reply or acceptance. Do not repeatedly call someone who has declined.

Start with the actual listing

Choose the listing yourself and check the published contact through the agency or listing platform. Give EVA the number, listing reference, street or district, intended move-in date and the questions you need answered. The assistant does not browse the listing for you. Do not include passport scans, bank statements or access codes.

Separate the advertised rent from other costs

Ask about rent, administration charges, utilities, deposit and any agency fee separately. Ask which amounts are fixed and which depend on usage. “Jaki jest całkowity miesięczny koszt?” means “What is the total monthly cost?” A verbal estimate is not a verified contract or assurance that no other charges exist.

Check practical conditions before travelling

Ask whether the flat is still available, the proposed start date, minimum rental period, furnishing, pets if relevant and who will show it. You may also ask whether the contact can speak your language. Never ask an assistant to hide your identity, invent employment or make claims about your eligibility.

Ask for viewing options or authorize one appointment

For options only, say not to arrange anything. For a viewing, give one selected contact, acceptable dates and times, and instructions to confirm the address and meeting point. “Kiedy można obejrzeć mieszkanie?” asks when you can view the flat. A viewing is separate from reserving the property, paying a deposit or accepting a lease.

Keep the housing decision with you

Review the property, contact and proposed contract independently. EVA cannot verify ownership, guarantee a listing, assess legal terms or transfer money. If the contact requires documents, payment or a binding decision, ask for the official next step and handle it yourself with suitable advice where needed.

Example viewing inquiry — no rental commitment

Call the agency number I provided about listing A-123 in Wrocław. Ask if it is available from my chosen move-in date, the rent plus all stated monthly charges, deposit, agency fee and viewing options after 17:00 on my chosen weekday. Do not reserve the flat, book a viewing or agree to any payment.

Read the answers before arranging the next step

Keep confirmed costs separate from estimates and missing information. Check the listing reference and viewing address. An answered call or offered time does not prove a viewing was booked, and a booked viewing does not reserve the property.