Terms
Clear terms for every call.
These product terms explain how the current EVA preview starts calls, counts minutes, and handles your call data. Paid checkout is not active yet.
You start every call
EVA calls only after you submit a request and its business phone numbers. It does not retry automatically. The current workflow gathers information and cannot make an irreversible booking or purchase.
How call minutes are counted
Ringing and unanswered calls use no customer minutes. Once a phone leg connects, each started minute counts in full: 1–60 connected seconds uses one minute, 61–120 seconds uses two, and so on. Connected voicemail, call screening, voice-session setup, conversation, and teardown are included in that connected time.
Plans and flexible credit
The free allowance is issued once per verified account. Monthly plans contain whole-minute allowances. Flexible credit is priced per whole started minute, has a minimum charge threshold, does not auto-reload, and will remain unavailable until secure payment and refund handling are enabled.
Voice processing and saved results
Voximplant and Google Gemini process call audio so EVA can conduct the conversation and return a concise result. Raw audio recording is disabled. Retained sensitive text is encrypted, and deleting a completed call removes its saved content while minimal usage records remain for consistent accounting.
Safe and acceptable use
Use EVA for lawful, user-initiated practical inquiries. Do not use it for emergencies, premium-rate destinations, harassment, impersonation, fraud, or calls that require authority you have not provided. Phone verification and call limits protect the service from abuse.
Preview availability
Voice and telephone providers can be unavailable or return incomplete results. Confirm important information directly before relying on it. Prices, included minutes, and these preview terms may change before paid service launches; the applicable values are always shown before any future checkout.
Questions, privacy requests, or account support: [email protected]
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